Preface

The Oracle Retail Data Model Operations Guide describes the tasks and procedures that must be performed after Oracle Retail Data Model is installed, and periodically afterwards to maintain useful performance. Since the needs of each retail environment are unique, Oracle Retail Data Model is configurable so it can be modified to address each customer's needs.

Audience

The audience for the Oracle Retail Data Model Operations Guide includes the following:

IT specialists, who maintain and adjust Oracle Retail Data Model. They are assumed to have a strong foundation in Oracle Database and PL/SQL, Oracle Warehouse Builder, or OWB, which generates the data warehouse, AWM, and BIEE.
Database administrators, who will administer the data warehouse and the database objects that store the data. They are assumed to understand Intra-ETL, which is used to transfer data from one format to another; OWB, which generates the data warehouse, as well as PL/SQL and the Oracle Database.

This document is also intended for data modelers, data warehouse administrators, IT staff, and ETL developers.

Documentation Accessibility

Our goal is to make Oracle products, services, and supporting documentation accessible to all users, including users that are disabled. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Accessibility standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For more information, visit the Oracle Accessibility Program Web site at http://www.oracle.com/accessibility/.

Accessibility of Code Examples in Documentation

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Accessibility of Links to External Web Sites in Documentation

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Deaf/Hard of Hearing Access to Oracle Support Services

To reach Oracle Support Services, use a telecommunications relay service (TRS) to call Oracle Support at 1.800.223.1711. An Oracle Support Services engineer will handle technical issues and provide customer support according to the Oracle service request process. Information about TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of phone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html.

Conventions

The following text conventions are used in this document:

Convention	Meaning
boldface	Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary.
italic	Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.
`monospace`	Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter.

Preface

Audience

Documentation Accessibility

Related Documents

Conventions