Skip Headers

Oracle Workflow User's Guide
Release 2.6.4
Part Number B15854-05
Go to Table of Contents
Contents
Go to previous page
Previous
Go to next page
Next

Monitoring Workflow Processes

This chapter describes how to monitor the progress of a workflow process.

This chapter covers the following topics:

Monitoring Workflow Processes with the Self-Service Monitor

The Self-Service Monitor in Oracle Applications lets you view and administer workflows that you own. You can use the monitor to review the notifications sent by a workflow, check the progress of the workflow by viewing the status diagram, and review notifications sent by the workflow and participant responses.

If you have workflow administrator privileges, you can also perform administrative operations within the monitor to control the processing performed for a workflow or handle an error. You can cancel a workflow that you no longer want to run, or you can reassign a notification that you want to send to a different recipient. Workflow administrator privileges are assigned in the Workflow Configuration page. See: Setting Global User Preferences, Oracle Workflow Administrator's Guide.

Note: If you intervene in a workflow process with an administrative operation such as reassigning a notification, then Oracle Workflow updates the audit trail for the process to show that you performed that operation.

Note: For information about the Workflow Monitor available in standalone Oracle Workflow, see: Workflow Monitor, Oracle Workflow Administrator's Guide.

  1. Viewing Workflows in the Status Monitor

  2. Viewing Notification History

  3. Viewing a Status Diagram

  4. Viewing Responses

  5. Viewing Error Information for a Workflow

Viewing Workflows in the Status Monitor

When you access the Status Monitor, you can search for the workflows you want to review. You can only search for workflows that you own.

To Search for Workflows in the Status Monitor

  1. Use a web browser to navigate to the self-service Status Monitor, using a responsibility and navigation path specified by your system administrator. When you initially navigate to the Status Monitor, the Workflows page is displayed by default. See: Oracle Workflow User Navigation Paths.

  2. To locate specific workflows, enter search criteria in the Search region. The main search option is:

  3. You can also enter additional search criteria to search for workflows by other workflow characteristics. To show the additional options if they are hidden, select the Show More Search Options link. To hide these options if they are shown, select the Hide Search Options link. The additional search criteria are:

  4. Select the Go button to perform your search.

  5. The Results region displays the workflows that match your search criteria. For each workflow, the list displays the status, workflow type, workflow identifier, start date, and completion date.

  6. You can use the monitor buttons to drill down to additional information for a workflow.

Related Topics

Accessing the Self-Service Monitor

Viewing Notification History

The Notification History page shows information about the notifications sent by a workflow.

Related Topics

Accessing the Self-Service Monitor

Viewing a Status Diagram

The Status Diagram page shows the process diagram for a workflow, including graphical cues about the status of the workflow and its activities.

The Current Status region displays the process title, diagram, and detail tabs for the workflow.

Process Title

The process title appears in the upper left of the Current Status region and displays the workflow process name, type, and identifier. If you drill down into a subprocess in the process diagram, the process title displays the subprocess name.

Process Diagram Window

The process diagram window is a scrolling canvas that displays the diagram of the workflow process or subprocess currently listed in the process title. This diagram is identical to the diagram created in Oracle Workflow Builder. Note, however, that you cannot use the Workflow Monitor to edit this diagram.

The process diagram window provides graphical cues about the status of the process and its activities.

Detail Tab Window

The detail tab window, which appears below the process diagram, is a vertically scrollable display area that provides information about a selected process or activity. The information appears as follows for each tab.

Definition Tab

Usage Tab

Status Tab

Notification Tab

Related Topics

Accessing the Self-Service Monitor

Viewing Responses

The Monitor Responses page shows information about notifications sent by a workflow and responses from workflow participants. For example, you can use this page to view individual responses to a voting activity.

Specify the type and status of the notifications you want to view.

Then review the notification list.

Viewing Notification Response Details

The Notification Response Details page displays the following details about the selected response:

The Additional Response Information region lists any further response values requested in the notification in addition to the result response.

Note: For information-only notifications or open response-required notifications, the Notification Response Details page only shows details about the outbound notification.

Related Topics

Accessing the Self-Service Monitor

Viewing Error Information for a Workflow

The Error Summary page shows error information for an errored workflow.

The page displays the workflow identifier as well as the following details for the selected workflow:

You can optionally display the error stack, which provides context information to help an administrator locate the source of the error. To show the error stack if it is hidden, select the Show Error Stack link. To hide the error stack if it is shown, select the Hide Error Stack link.

Note: If you navigated to the Error Summary page from an error status link for a workflow, the page shows details for each errored activity within the workflow. If you navigated to the page from an error status link for a single errored notification activity, the page shows details for only that activity.

Related Topics

Accessing the Self-Service Monitor